On my way out of the office today I rushed into our local supermarket (which I use as an alternative cashpoint!). I bought a cereal bar and asked the very pleasant girlie on the checkout if I could have £30 cashback, explaining that I needed a fiver and 5 pound coins if she had them.
She asked me to put in my pin number. Then handed me the receipt, for £30.36, the cereal bar, a fiver and 5 pound coins. Where's me £20 note I said, you never said you wanted a £20 note she said ... :-\ ... no I said you're right there, but I've just bought a cereal bar, a fiver and five pound coins and it's cost me £30.36 pence and I thought the price of the cereal bar was a bit OTT ... well that foxed her completely, she had to get the security guard over to help her sort it out! And I then had to explain to him (neither one is going to win the brightest bulb in the box competition) ... I finally left the store with my cereal bar, the fiver, the 5 pound coins and the elusive £20 note, but all in all it took me 20 minutes!!
Guess who's going to be going to the cash point in future ...