Topic: Moral dilemma- what would you do?

[caroline7758]

At Christmas I ordered a Wii for my two daughters from a well known high street store. They sent two but only charged me for one. I insisted I should send one back, despite others in the family disagreeing. I arranged for it to be picked up, which involved a couple of emails. The company came the day before they said they would, but luckily my OH was in.
Today I received an email saying the company had received the return and "as requested" had refunded the cost to my credit card. I never requested a refund and cannot believe how poor their systems are- no wonder their profits are down.
I am really tempted now just to keep the money- what would you do?

[Ellen K]

You've done your best - I would give the money to Oxfam now.

[gp.girl]

You've done your best - I would give the money to Oxfam now.

I agree.

[lewic]

Keep it if youre skint, give the money to charity if you can afford to. They might catch up with their error when they come to do their end of year accounts though, so I'd hang onto it for a few months before getting rid of it.

[grannyjanny]

I think in situations like this Caroline it's nice to see what others think but at the end of the day it is you that has to live with whatever decision you make. How much is a Wii, about £200? Nice as an honest windfall but. How old are your girls, are they aware of the situation & would it be a good example to set them if they do know?

My daughter had a similar situation but with a cheaper item & she telephoned. They said because of her honesty she could keep the extra one.

[elvis2003]

Keep it,you have already done above and beyond what most other people would do. Treat yourselves to a nice family something or other,or as lewic says,hold on to it just in case and have extra treats next christmas if they dont ask for it back

[Unwashed]

You made the effort, keep the money.

[mike77]

i'd already be at the pub ;D

[luckycharlie]

   Sorry but at the end of the day it really doesn't belong to you

   Chas

[ACE]

If you got the wii fit game you will be able to outrun the baliffs anyway.

[Mr Smith]

     For all my faults I have never been a thief when it comes to finding money in the street or someones fault in an organisation who might of made a mistake at work by pressing the wrong button on a computer which could put their job at risk, but knowing how these companies work this will be written off in their bigger world, personally I would contact them again and try to speak to a human being, but if again you come up against a blank wall donate the money to a charity of your choice, :)

[rugbypost]

In my head i would have spent it on the little ones but in my heart  on more go  try agian its not a humon fault we are just numbers  when you are ready you and you alone will decide.  Rugbypost

[aj]

I wouldn't give it to charity - mainly because they might well realise and want the money back.

It's up to you really - either let them know, or sit on it and see what happens.

Sometime, at a point of reconcile, someone might engage brain and work it out.

[rosebud]

Personally i would hold on to it for a while they are sure to check at stocktake.
Then give some to charity, & treat yourself.
After all you were honest enough to let them know  in the first place.   Now it is there fault.

[daitheplant]

Caroline, you know what you have to do, contact the company and explain what`s happened. You are obviously an honest woman as this post wouldn`t be here otherwise. How would you feel if they had CHARGED you for two?

[Bill Door]

I am with Daitheplant.

It is not your money and you know this.  If you hold on to it you are on a level with all the MP's that have overclaimed their expenses.

You are already aware of this otherwise you would not have asked the question.

Donating the money to charity does not "clean" the money or your morale standing.

If the company say keep it then that is a different matter.

Give it back.

Bill

[lisaparkin]

i'd already be at the pub ;D

 ;D ;D ;D

[lisaparkin]

If you got the wii fit game you will be able to outrun the baliffs anyway.

 ;D ;D ;D

[SamLouise]

For anybody in a similar situation, I wouldn't pass judgement, the decision would be theirs.

If it happened to me, I would be extremely tempted to keep it (and let's not beat about the bush, lots of peeps would feel the same) but I think I would have to try and rectify it first for my own peace of mind, lol.  I would probably ring and ask to speak to accounts or a supervisor of some sort (not just anyone who answers the phone) If they're not available, ask for them to call back. I'd also be tempted to follow it up with an email to customer services/accounts.  If they don't respond to either (and I'd be keeping my fingers crossed that they didn't, LOL!) - it shouldn't be your problem, you've been honest and attempted to put it right and if that happens, keep the money and smile about it :)

At the end of the day, if you'd like to hold on to the money, flipping well hold on to it.  It's no-one elses business but as a couple of people have pointed out, you're clearly not comfortable with that idea hence your thread on here :)

Also, if you decide to keep it, I want a ⅓ in hush money, ok?

  

[shirlton]

In situations like this I always remember the saying "What goes around comes around"