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Quick Time

Started by Poppy Mole, December 01, 2009, 17:14:13

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Poppy Mole

Treated myself to an ipod  & tried to install quick time on my pc but it just won't do it, has anyone else had this problem or can tell me how to fix it. I am going demented with frustration grrrrrrrr!

Poppy Mole


dtw

What errors are you getting?

I tried it from http://www.apple.com/quicktime/download/ and clicked on the free download.
It downloaded quicktimeinstaller.exe, double clicked on that and followed the instructions.
I am on windows 7.

If you're running Vista, try right clicking on the quicktimeinstaller.exe file and run as administrator, that may help.


Poppy Mole

It keeps telling me that   "the installer encountered errors before the requested operations for quick time could be completed."
I am running xp home & had no trouble installing it on my laptop

dtw

Try turning off your virus checker before installing it.
Apart from suggesting that I wouldn't know what else to try.
Maybe an expert will be along soon...

BAK

no expert in this area but this thread may possibly be of some help ...

http://discussions.apple.com/thread.jspa?threadID=1387157

Poppy Mole

Many thanks BAK  read the thread & removed all sorts of stuff switched off anti virus thing, rebooted & it all installed.
Now all I've got to do is work out how to use the ipod!!

Poppy Mole

Spoke too soon - it installed ok but I can't get it to open now.
Technology is wonderful when it works!!!!!!!!!!!!!!!!!

Plot69

Quote from: Poppy Mole on December 03, 2009, 07:57:12
Spoke too soon - it installed ok but I can't get it to open now.
Technology is wonderful when it works!!!!!!!!!!!!!!!!!

I know this might make me sound thick but why do you want to install Quicktime just because you bought an iPod?

I would have thought iTunes would have been your first priority?
Tony.

Sow it, grow it, eat it.

Poppy Mole

i-tunes wont install unless quicktime is installed first - stupid silly programme !

emmy1978

How odd. Usually it installs with itunes. Try uninstalling itunes and then download itunes again. Make sure you go for the XP option. Other than that i just don't know. I find googling the error message is sometimes quite helpful.  :)
Don't throw paper away. There is no away.

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