Nice to have a choice

[Digeroo]

My husband got a letter to get an hospital appointment.  He was asked to book an appointment for ONE (their capital letters and their underlining) of the following options.   

Except there was only one option to choose from. 

[Digeroo]

[goodlife]

Ha!..you are spoiled for choice then.. That's about right..

[galina]

My husband got a letter to get an hospital appointment.  He was asked to book an appointment for ONE (their capital letters and their underlining) of the following options.   

Except there was only one option to choose from.

Sounds a bit like the letter OH had when he needed a consultant appointment.  Because of huge delays he was offered either a private appointment (paid for by NHS)  called 'choose and book'.  Or he could have an appointment at the local hospital 6 months later and at the district hospital 9 months later.

First and second one were for the SAME consultant. 

We thought at the time that this was not a choice at all! and they should have reworded the letter and left the ridiculous options off.

Maybe they have now left ridiculous options off, so that we don't get a glimpse how overstretched parts of the NHS really are.

[grannyjanny]

Oh how nice, isn't that Hobsons choice .

[Digeroo]

This was called choose and book.   In the end we were offered two appointments on different days.  Better than last time then they were on the same day.

Not clear why they call it choose and book when there is no choice.

Surely the system could print out a letter without the choose piece on it when there is no options given.

I suppose that it increases the numbers who get their first choice.